SMS Information Retrieval

Text a code.
Get the right information instantly.

TextInOrder makes it simple to connect an item number, product code, or keyword with the digital information people need. Text a code to a TextInOrder-enabled number and receive the corresponding link or resource by SMS.

See How It Works Contact Us

Example SMS Conversation

You

1001

TextInOrder

Sample Item One
https://example.com/item/1001

Demonstration only — not a live number

The Process

How TextInOrder Works

Three steps from question to answer, entirely over SMS.

Text a Code

A user sends an item number, product identifier, or supported keyword to a TextInOrder-enabled SMS number.

TextInOrder Finds the Match

The platform securely checks the configured business database for the matching item or resource.

Get the Link

The user immediately receives the corresponding product page, document, video, support resource, or other configured URL.

Messages are sent in response to user-initiated requests. TextInOrder does not send unsolicited promotional messages as part of the current service.

Use Cases

One simple text. Many possible uses.

TextInOrder can be configured to deliver a wide range of digital resources in response to a lookup code.

Product Information

Text an item number and receive a product page or specification sheet.

Manuals & Documents

Retrieve instructions, PDFs, warranty information, or technical resources.

Sales Resources

Give teams rapid access to product sheets, presentations, videos, or other materials.

Customer Support

Connect lookup codes with support articles and relevant resources.

Order & Shipment Information

Future integrations may allow codes to connect users with order or tracking information.

Possible future feature

Training Materials

Provide fast access to training videos and documents.

Why TextInOrder

Built around simplicity.

No friction for users. No complexity for administrators.

No App Required

Users interact using the SMS application already built into their phone.

Fast Access

A short lookup code can connect a user directly to the appropriate resource.

Simple Administration

Businesses can manage item numbers and corresponding URLs from a central dashboard.

Flexible

The same basic system can support products, documents, videos, support resources, and other digital destinations.

User Initiated

The current service responds to messages initiated by users rather than sending unsolicited marketing texts.

Messaging Information

SMS Messaging Information

TextInOrder provides an on-demand SMS information retrieval service. Users initiate messages by texting an item number, code, or supported keyword to a TextInOrder-enabled phone number. TextInOrder responds to that request with information associated with the code. Current messages are transactional and informational, and are user initiated.

Message frequency: Message frequency varies based on how often you send requests.
Charges: Message and data rates may apply depending on your mobile carrier and plan.
Opt out: Reply STOP to stop receiving messages.
Help: Reply HELP for assistance.
Consent: Consent to receive SMS messages is not a condition of purchasing any goods or services.
Privacy: Mobile information and SMS opt-in/consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

For more information, see our Privacy Policy and Terms of Service.

FAQ

Frequently Asked Questions

TextInOrder is an SMS-based information retrieval platform. Users text a configured item number or code and receive the corresponding digital resource.

No. TextInOrder works through standard SMS messaging.

A business can configure a code to return a product page, document, video, support resource, or other digital destination.

The current TextInOrder service is designed around user-initiated informational requests. It does not send unsolicited marketing messages.

Messages are generated in response to your requests. Frequency therefore depends on how often you use the service.

Message and data rates may apply depending on your wireless carrier and plan.

Reply STOP.

Reply HELP or visit the Contact page.

Phone numbers and messaging activity may be processed as necessary to operate, secure, troubleshoot, and improve the service. SMS opt-in/consent data is not sold or shared with third parties or affiliates for their marketing or promotional purposes.

Text a code.Get the right information instantly.