Frequently Asked Questions

Common questions about the TextInOrder SMS service.

TextInOrder is an SMS-based information retrieval platform. Users text a configured item number or code and receive the corresponding digital resource.
No. TextInOrder works through standard SMS messaging available on any mobile phone.
A business can configure a code to return a product page, document, video, support resource, or other digital destination.
The current TextInOrder service is designed around user-initiated informational requests. It does not send unsolicited marketing messages.
Messages are generated in response to your requests. Frequency therefore depends on how often you use the service.
Message and data rates may apply depending on your wireless carrier and plan.
Reply STOP to any TextInOrder message. You will be opted out immediately.
Reply HELP to any TextInOrder message, or visit our Contact page at textinorder.com/contact.
Phone numbers and messaging activity may be processed as necessary to operate, secure, troubleshoot, and improve the service. SMS opt-in/consent data is not sold or shared with third parties or affiliates for their marketing or promotional purposes.
Our full Privacy Policy is available at textinorder.com/privacy.

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